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PRIVACY POLICY

HAMMEKEN CELLARS is committed to protecting your personal information. Your privacy and trust are important to us, so we encourage you to read the following carefully. If you have any questions after doing so, please contact us at cellars@hammekencellars.com  .

Data controller and declaration of regulatory compliance.

This website is the responsibility of HAMMEKEN CELLARS, SL, (hereinafter “HAMMEKEN CELLARS”), a commercial company registered in the Mercantile Registry of Alicante, volume 2275, folio 125, page A55801, provided with CIF number B53417622 and registered office is located at Calle del Llavador, 20. 03700 Denia (Alicante – Spain). HAMMEKEN CELLARS declares that it complies with current Spanish and European legislation on the Protection of Personal Data, specifically, Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, and in accordance with the state of the technology, the nature of the data and the risks to which they are exposed, HAMMEKEN CELLARS declares that it applies the appropriate confidential technical and organizational measures to guarantee the quality and privacy of the personal data that may be collected. through this website or through the HAMMEKEN CELLARS contact email; as well as the integrity, availability, and security of said data, taking the necessary actions to prevent any alteration, loss, unauthorized access, or fraudulent use of the data processed. HAMMEKEN CELLARS guarantees that the User’s personal data is processed lawfully, fairly, and transparently, and that it has been collected with the User’s explicit consent after being informed of the purposes of the processing expressly indicated in this Privacy Policy. HAMMEKEN CELLARS will not process or share Users’ personal data except as permitted by current regulations, at the request of competent authorities, and when it has the User’s express and prior informed consent. HAMMEKEN CELLARS will not use Users’ personal data for purposes other than those previously informed to the User prior to sending their data.

Personal information.

Personal information refers to any information that relates to an identified or identifiable natural person, directly or indirectly (name, identification number, location data or factors specific to the physical, psychological, genetic, mental, economic, cultural or social identity of that person, etc.). Specially protected personal information is information related to race or ethnic origin, political opinions, religious beliefs, membership of workers’ associations, physical or mental health, additional medical information, including biometric and genetic data or sexual preferences, and criminal records or convictions.

HAMMEKEN CELLARS does not collect or process data from specially protected categories. This data is exclusively used for contact information from customers and suppliers resulting from requests for information, order management, and tasting events, as well as data from our employees for the management of employment relationships and legal obligations.

How we use personal information Transparency and information on personal data protection.

We want to clarify our privacy practices so that Users can make informed decisions about HAMMEKEN CELLARS’ use of their personal information. Operations, processes, and technical procedures, whether automated or non-automated, that enable the collection, recording, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination, or any other form of access or interconnection, restriction, erasure, or destruction of personal data or sets of personal data are considered the processing of personal data. We collect, use, disclose, transfer, and store personal information when necessary to provide our services and for our operational and business purposes, as described in this Privacy Policy.

Legality and loyalty

We will always require your prior consent to process your personal data for one or more specific purposes, which will be communicated to you prior to sending your data. If you contact us to request information or place an order, we understand that a pre-contractual relationship exists. In any case, we will inform you in our response about the processing of your personal data and refer you to this privacy policy.

Minimization

We only require from Users the data strictly necessary in relation to the purposes of data processing.

Limitation of the storage period

We retain data for as long as necessary depending on the purpose of the processing. We inform you of the retention period in each case, and in cases where the purpose is a periodic service, we review and update personal databases, deleting inactive records.

Confidentiality

We implement appropriate technical and organizational security measures for the processing of personal data, ensuring its confidentiality and minimizing the risk of unauthorized access or misuse of Users’ personal data by third parties.

Their commitment, the veracity of the data they provide us.

The User declares that the personal data provided to HAMMEKEN CELLARS is truthful. As a User, you should be aware that you are solely responsible for any direct or indirect damage or harm that may be caused to HAMMEKEN CELLARS, as the entity responsible for this website, or to a third party if you send us false data or data about third parties, causing deception, damage, or harm. To ensure that we can keep your data accurate and up-to-date, we ask that you notify us of any changes that may occur in the data provided.

Consent of minors.

Under no circumstances does HAMMEKEN CELLARS process data of minors.

Purpose of the processing carried out by HAMMEKEN CELLARS.

HAMMEKEN CELLARS informs you that all personal data provided by the User by sending any communication to our email address will be incorporated and processed by HAMMEKEN CELLARS as the data controller for the following purposes:

  1. Manage inquiries made through the contact email on this website and provide appropriate responses.
  2. Manage job applications received through the contact email or any other means of communication.
  3. Send you electronic communications in response to your inquiries, informational communications, or commercial communications. HAMMEKEN CELLARS may occasionally send you advertising communications about its commercial activities or invitations to events it organizes. You may opt out at any time by sending an email to  cellars@hammekencellars.com,  fulfilling your request in accordance with the requirements explained in the “Exercise of Rights” section of this Privacy Policy.
  4. Manage registrations and deregistrations of User records in the HAMMEKEN CELLARS databases for electronic communications.
  5. Conducting web analysis studies for statistical purposes in order to improve the information provided through this website.
  6. Manage our social media accounts with respect to the data of those who become followers. In this regard, data processing is governed by this Privacy Policy and by the terms and conditions, privacy policies, and access regulations specific to each social media account.
  7. We may be required to use and retain personal information for legal and compliance reasons, such as to prevent, detect, or investigate crime, prevent loss or fraud, or to comply with internal and external audit requirements; and for our information security objectives, which may involve processing: (a) under applicable law, which may include laws outside your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory bodies, and other public and government authorities, which may include authorities outside your country of residence; (c) and to protect our rights, privacy, safety, or property, or those of others.

Antes de enviar cualquier solicitud o información a través de cualquier formulario de este sitio web, debe reconocer expresamente haber leído esta Política de Privacidad. A efectos legales, esto implica que ha otorgado su consentimiento inequívoco, libre, específico e informado para el tratamiento de sus datos personales con las finalidades indicadas. Si decide enviarnos alguna comunicación a través de nuestra dirección de correo electrónico, entenderemos que también nos da su consentimiento expreso para que tratemos sus datos personales de acuerdo con esta Política de Privacidad. Este consentimiento expreso implica la autorización para que HAMMEKEN CELLARS trate sus datos en los términos establecidos en esta Política de Privacidad, así como para los corresponsables y encargados del tratamiento con los que HAMMEKEN CELLARS mantiene una relación contractual y de supervisión de cumplimiento obligatoria.

Transferencias internacionales.

En algunos casos, HAMMEKEN CELLARS utiliza herramientas y servicios de terceros para gestionar este sitio web y realizar análisis. Algunos de estos servicios pueden ser propiedad de terceros ubicados fuera de la Unión Europea (Google, WordPress, etc.). HAMMEKEN CELLARS se esfuerza por utilizar herramientas seguras cuyos servidores se encuentran preferiblemente en España o, en su defecto, en un estado miembro de la Unión Europea, o que cumplen con la legislación europea según las directrices y recomendaciones de la Agencia Española de Protección de Datos, la Comisión Europea y los acuerdos pertinentes de la UE sobre transferencias internacionales de datos, incluida la certificación en la lista del Escudo de Privacidad. La mayoría de estos terceros declaran cumplir con la normativa europea de protección de datos e incluso tienen sus servidores o sedes en Europa. No obstante, en caso de que sea necesaria una transferencia internacional de datos, la aceptación de esta Política de Privacidad implica que, como Usuario, consiente expresamente dicha transferencia.

Medidas de Seguridad Aplicables al Tratamiento de Datos Personales.

In order to protect the personal data of its web users and subscribers, HAMMEKEN CELLARS ensures, both itself and its data processors, the application of appropriate technical and organizational measures based on the state of the art to protect personal data. This takes into account the scope, context, and purposes of the processing, as well as the risks of varying probability and severity for the rights and freedoms of data subjects. It strives to ensure the confidentiality, integrity, availability, and resilience of its processing systems and services. In particular, HAMMEKEN CELLARS has implemented a connection encryption and authentication protocol that guarantees that the personal data you send us is transmitted to our servers through a secure SSL (Secure-Socket-Layer) connection, in order to protect it from third parties. Our information security policies and procedures are regularly reviewed and updated to meet our business needs, technological changes, and regulatory requirements.

  • We implement techniques and organizational measures to securely store and transfer information, protecting it from attacks or accidental loss, as well as unauthorized access, use, destruction, or disclosure. 
  • We have a privacy and security risk assessment strategy and an incident response plan designed within our personal data protection management system to safeguard the continuity of our services and protect our staff and the personal data for which we are responsible or in charge. 
  • We apply appropriate restrictions on access to personal information. 
  • We regularly train and educate our staff on security and personal data protection, and we require our data processing providers to demonstrate the security controls appropriate to their personal data processing practices. 
  • We require our employees and contractors to undergo ongoing training in information security, as well as other relevant areas, as they have access to personal information and other confidential company data. 

HAMMEKEN CELLARS declara que puede actuar con rapidez y eficacia para restaurar la disponibilidad y el acceso a los datos personales en caso de incidente físico o técnico. Para ello, mantiene un servicio de mantenimiento informático que mantiene un registro actualizado de incidentes, un plan de respuesta a incidentes y las actividades de gestión y control de copias de seguridad necesarias para garantizar la recuperación de la información ante un posible incidente de seguridad. HAMMEKEN CELLARS declara que almacena los datos personales de los Usuarios en servidores seguros, protegidos contra los ataques más comunes y ubicados en España, Europa o, en caso de almacenamiento fuera de Europa, tras verificar el cumplimiento de los acuerdos europeos (Privacy Shield).

Notificación de violaciones de seguridad de datos personales.

En caso de violación de datos personales, salvo que sea improbable que suponga un riesgo para los derechos y libertades de las personas físicas, HAMMEKEN CELLARS notificará a la Agencia Española de Protección de Datos en un plazo de 72 horas desde que tenga conocimiento del incidente, describiendo la naturaleza de la violación, las posibles consecuencias que puedan derivarse y las medidas adoptadas o propuestas para remediarla; y, si es posible, indicando las categorías y el número aproximado de interesados y datos afectados. Asimismo, HAMMEKEN CELLARS notificará a los interesados lo antes posible cuando sea probable que una violación de datos personales suponga un alto riesgo para los derechos y libertades de las personas físicas, describiendo las posibles consecuencias que puedan derivarse y las medidas adoptadas o propuestas para remediarla.

Ejercicio de derechos.

En cualquier momento, el Usuario podrá revocar su consentimiento y/o ejercitar sus derechos de acceso, rectificación, supresión, limitación, oposición y portabilidad previstos en la normativa europea de protección de datos personales, enviando un correo electrónico a  cellars@hammekencellars.com  o por correo postal a C/ LA MUELA Nº 16, 03730 JÁVEA (ALICANTE).

En tal caso, el Usuario deberá indicar el derecho que desea ejercitar y adjuntar copia de su DNI o cualquier otro documento identificativo válido que le legitime para ello, incluido aquel que permita la identificación electrónica.

¿En qué consisten estos derechos?

The  User’s legitimate right of access  to information about which personal data is being processed, the purpose of the processing, the categories of data processed, the retention period or criteria, the recipients or categories of recipients; if profiling is created, significant information about the logic applied and the consequences of the intended processing; the exercise of the right to rectification or deletion of personal data and the right to restrict or object to processing; and the right to lodge a complaint with the Supervisory Authority. To exercise this right, the User does not need to provide justification, unless they have exercised it within the last six months. If you exercise your right of access, HAMMEKEN CELLARS is legally obliged to resolve the access request within a maximum period of one month from receipt of the request, providing a copy of the personal data being processed or allowing you remote access to it. HAMMEKEN CELLARS will also provide any additional copies requested by the data subject, upon payment of the administrative costs of issuing the copy. HAMMEKEN CELLARS may deny access and, where appropriate, invoke the protection of the Data Protection Agency due to having exercised such access in the previous six months, or because it is provided for or prevented by a national or community regulation.

The  right to rectification  entitles the User to request that HAMMEKEN CELLARS rectify data they believe to be inaccurate or incomplete. To do so, the User must indicate which data they are referring to and the correction to be made, providing supporting documentation. In such a case, HAMMEKEN CELLARS must make the rectification as soon as possible and, in any case, within one month of receiving your request. This period may be extended by another two months if necessary, taking into account the complexity and number of requests. HAMMEKEN CELLARS will inform the interested party of the extension within one month of the request.

The  right to erasure  (or “right to be forgotten”) means that the User has the right to have their data erased when the processing is unlawful, the data subject has withdrawn their consent or exercised their right to object, and other legitimate grounds for processing do not prevail; the data is no longer necessary in relation to the purposes for which it was collected or processed; or it must be erased to comply with a legal obligation of HAMMEKEN CELLARS. The data subject does not have the right to have HAMMEKEN CELLARS erase their data when processing is necessary to exercise the right to freedom of expression and information; to comply with a legal obligation of HAMMEKEN CELLARS; for the formulation, exercise, or defense of legal claims; for public interest based on current legislation for reasons of public health or for historical, statistical, or scientific research purposes. HAMMEKEN CELLARS will respond to your request as soon as possible and, in any case, within one month of receiving your request. This period may be extended by another two months if necessary, taking into account the complexity and number of requests. HAMMEKEN CELLARS will inform the interested party of the extension within one month of the request.

The  right to object  means that the User has the right to request that their personal data not be processed or to have it ceased in cases where the processing is based on direct marketing or profiling; the interests or rights and freedoms of the data subject, especially if they are a child, prevail over the legitimate interests of HAMMEKEN CELLARS or third parties; or historical, statistical, or scientific research, unless processing is necessary for reasons of public interest. HAMMEKEN CELLARS will respond to your request as soon as possible and, in any case, within one month of receiving your request. This period may be extended by another two months if necessary, taking into account the complexity and number of requests. HAMMEKEN CELLARS will inform the data subject of the extension within one month of the request.

El derecho a la limitación  del tratamiento significa que el Usuario tiene derecho a decidir qué datos personales no desea que se traten en el futuro. Este derecho podrá ejercerse cuando haya impugnado previamente la exactitud de los datos; cuando el tratamiento sea ilícito y, en lugar de solicitar su supresión, decida limitar su tratamiento para tratamientos futuros; o cuando considere que HAMMEKEN CELLARS ya no necesita los datos personales para los fines de tratamiento autorizados, sino que el Usuario los necesita para la formulación, el ejercicio o la defensa de reclamaciones. En caso de limitación del tratamiento, esta podrá levantarse si el interesado consiente; si el tratamiento puede afectar a la protección de los derechos de otra persona física o jurídica; si existe un procedimiento legal justificable; o si existe una razón importante de interés público basada en la legislación vigente. HAMMEKEN CELLARS responderá a su solicitud lo antes posible y, en cualquier caso, en el plazo de un mes desde su recepción. Este plazo podrá prorrogarse dos meses más si es necesario, teniendo en cuenta la complejidad y el número de solicitudes. BODEGAS HAMMEKEN informará al interesado de la prórroga en el plazo de un mes desde la solicitud.

El  derecho a la portabilidad de los datos  implica el derecho del Usuario a recibir los datos personales proporcionados a HAMMEKEN CELLARS o a que HAMMEKEN CELLARS los transmita a otro responsable del tratamiento, en un formato estructurado, de uso común y lectura mecánica, siempre que el tratamiento se realice por medios automatizados y se base en el consentimiento que el Usuario prestó en su momento para uno o más fines específicos, o para la ejecución de un contrato del que fue parte. El derecho a la portabilidad de los datos no se aplica cuando la transmisión es técnicamente imposible; o cuando puede afectar negativamente a los derechos y libertades de terceros; o cuando el tratamiento responde a una misión de interés público basada en la legislación vigente. HAMMEKEN CELLARS responderá a su solicitud lo antes posible y, en cualquier caso, en el plazo de un mes desde su recepción. Este plazo podrá prorrogarse otros dos meses si es necesario, teniendo en cuenta la complejidad y el número de solicitudes. HAMMEKEN CELLARS informará al interesado de la prórroga en el plazo de un mes desde la solicitud.

¿Cómo compartimos información con terceros? Encargados del tratamiento de datos.

We share personal information with third parties to provide services or conduct business operations as described in this Privacy Policy or when we believe it is permitted or required by law. Most of the time, we share non-personal, anonymous, or statistical data with third parties. When we share personal information, we do so in accordance with the privacy and data security requirements set forth in this Privacy Policy. HAMMEKEN CELLARS informs the User that their personal data may be transferred to:

  1. Our third-party service providers, in order to provide services to other companies and/or brands, offer content, software support, systems and platforms, marketing services, cloud hosting services, advertising, data analysis, or to hold events. In such cases, data will only be transferred to the third party when HAMMEKEN CELLARS has the User’s express consent and maintains a contractual relationship with the data processor that guarantees confidentiality, the non-use of the Users’ personal information to whom we make the personal information available for purposes other than those indicated above, as well as compliance with our internal privacy and information security regulations. 
  2. When such transfer of data is covered by a legal obligation or is required by competent authorities to respond to legal requirements, criminal investigation of possible illegal activity or claims alleging that content infringes the rights of third parties or to protect the rights, property or safety of third parties, in the event of a merger, sale, restructuring, acquisition, joint venture, assignment, transfer or other disposition, in whole or in part, of our business, assets or shares. 

If HAMMEKEN CELLARS is required by competent authorities to respond to legal requirements, criminal investigations of possible illegal activity, or claims alleging that content infringes the rights of third parties, or to protect the rights, property, or safety of others, it may communicate Users’ personal information to the competent authorities. If the rights to the website have been transferred to another entity, HAMMEKEN CELLARS undertakes to agree on the subrogation and commitment of the new managing entity responsible for the processing of personal data to the continuation of this Privacy Policy, noting that it is committed to notifying the User in advance if the personal information is to be used in a manner contrary to this policy.

Cookies Policy.

HAMMEKEN CELLARS y terceros proveedores de servicios utilizan cookies (pequeños archivos de información que se descargan en el equipo terminal del usuario al acceder a un sitio web, con el fin de almacenar datos que el responsable de su instalación puede actualizar y recuperar) para llevar a cabo determinadas funciones esenciales para el correcto funcionamiento y visualización del sitio web y, en algunos casos, para almacenar y gestionar las preferencias del usuario, habilitar contenido y recopilar datos analíticos, de uso o  de tráfico . Para obtener estos análisis, este sitio web puede almacenar automáticamente cierta información en los registros del servidor mediante el uso de cookies que recopilan datos de uso y navegación relacionados con el uso del sitio web por parte del usuario.

Estos registros suelen incluir información como el tipo de navegador, el idioma del navegador, la fecha y hora de la solicitud de acceso, la URL, el modelo de ordenador o dispositivo, la versión del sistema operativo, los identificadores únicos (direcciones IP) y datos sobre la red móvil utilizada para acceder y navegar por este sitio web. HAMMEKEN CELLARS puede utilizar cookies que registran las direcciones IP al acceder y navegar por este sitio web para analizar y medir el acceso y el tiempo de permanencia en las distintas páginas de este sitio web y extraer conclusiones sobre las tendencias del tráfico web. Los usuarios deben saber que utilizamos herramientas y plataformas de internet que instalan cookies que no dependen de HAMMEKEN CELLARS. Por lo tanto, los propietarios de estas herramientas pueden utilizar dichos datos para otros fines de los que HAMMEKEN CELLARS no es responsable. Si desea obtener más información sobre nuestro uso de cookies y cómo puede evitar su instalación, puede visitar nuestra  Política de Cookies .

¿Durante cuánto tiempo trataremos tus datos?

Los datos personales proporcionados se conservarán mientras el Usuario no solicite su supresión, con la finalidad de mantenerle informado sobre las acciones promovidas por HAMMEKEN CELLARS y mientras sean adecuados, pertinentes y limitados a lo necesario para las finalidades para las que son tratados de conformidad con la presente Política de Privacidad.

Reutilización de esta política.

HAMMEKEN CELLARS no autoriza la copia, reproducción o reutilización de esta política de privacidad, la cual ha sido revisada específicamente por sus asesores legales tecnológicos de confianza para abordar las obligaciones inherentes a este sitio web.

Legislación y jurisdicción aplicable.

HAMMEKEN CELLARS is headquartered in Spain, so the content of this Privacy Policy has been drafted in accordance with Spanish law and applicable European Union regulations. The User agrees that any claims or complaints against HAMMEKEN CELLARS arising from or related to the use of this website and, more specifically, the processing of their personal data will be resolved by the court of competent jurisdiction located in Alicante. Should HAMMEKEN CELLARS file any type of claim, it will do so before the competent court of the User’s domicile, or in Alicante for legal entities or professionals who are not consumers. If the User accesses this site from a location outside of Spain, they are responsible for complying with all applicable local and international laws.

Reservation of the right to modify the Privacy Policy.

HAMMEKEN CELLARS may modify this Privacy Policy at any time, taking into account the evolution of this website and the content offered therein, if it deems it necessary, whether for legal or technical reasons, or due to changes in the nature or layout of the website. There is no obligation to notify or inform the User of such modifications, with their publication on the website being deemed sufficient.

Any modification will be effective for Users who use this website after such modification. Continued use of this site after the publication of any changes is deemed acceptance of those changes. Therefore, the date of their most recent update will always be published at the end of these Terms of Use, so any changes will be effective as of that date. If the User does not agree with the updates to our Privacy Policy, they may opt out by not entering their personal data in the website’s contact forms or by exercising their right to object, cancel, or delete their data under the terms established in the “Exercise of Rights” section of this Privacy Policy.

Last updated: 03/21/2019